Privacy policy
Privacy Policy
Calgari B.V. respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR). We handle personal data carefully and take appropriate technical and organizational measures to protect your information.
If you have any questions about this privacy policy or about how your data is processed, you can contact us at:
Personal data we collect
When you use our website or place an order, we may collect the following information:
• name
• billing and shipping address
• email address
• phone number
• payment information
• order details
• IP address and browser information
• marketing preferences
This information is collected to provide our services and improve your experience on our website.
Purpose of processing
We process personal data for the following purposes:
• processing and delivering orders
• handling payments
• customer service and warranty support
• sending newsletters and marketing communication (only with consent)
• improving our website and services
• complying with legal obligations
Data retention
We do not store personal data longer than necessary.
Typical retention periods:
Order information: stored for 7 years to comply with tax regulations.
Customer service communication: stored for up to 2 years.
Newsletter subscriptions: stored until you unsubscribe.
Third-party service providers
To operate our business, we work with trusted third parties who may process personal data on our behalf.
These include:
• payment providers
• shipping and logistics partners
• email marketing platforms
• website analytics services
• hosting providers
These parties only process personal data as necessary to perform their services and are bound by data processing agreements.
Your rights
Under GDPR you have the right to:
• access your personal data
• correct inaccurate information
• request deletion of your data
• restrict or object to data processing
• withdraw consent at any time
• request data portability
If you wish to exercise any of these rights, please contact us at:
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
Our website uses cookies and similar technologies to improve functionality and analyze website usage.
Some cookies are necessary for the website to function properly. These include session cookies used to maintain your shopping cart and website preferences.
Other cookies may be used for analytics and marketing purposes and require your consent.
You can manage your cookie preferences through your browser settings or through the cookie banner displayed on our website.
Currency and location
When visiting our website, your IP address may be used to determine your approximate location in order to display prices in the appropriate currency. The selected currency may be stored in a temporary cookie so prices remain consistent during your browsing session.
Contact
If you have any questions regarding this privacy policy, please contact:
Calgari B.V.
Spinozastraat 31-1
1018 HG Amsterdam
The Netherlands